Contact Us

Customer Support

We are here to assist you with product questions, orders, shipping, returns, payments, privacy requests, and general customer support.

For order-related inquiries, please include your order number so we can assist you more efficiently.

Please do not send any returns before receiving return instructions and a prepaid return label or equivalent free return arrangement from our support team.

Contact Information

Brand Name: Burt's Bees

Business Name: Burt's Bees, Inc.

Email: Support@burtsbeitce.shop

Phone: (646) 403-7241

Address:
74 Adrianna Lane
City of Albany, NY 12204
United States

Customer Service Hours:
Monday–Friday
9:00 AM–5:00 PM
(America/Los_Angeles Time)

How We Can Help

Our support team can assist with:

Product information and availability
Order status and tracking
Shipping questions
Returns and exchanges
Payment-related issues
Privacy requests
General store inquiries

We aim to provide clear information and reliable assistance throughout your shopping experience.

Merchant Information

Business Name: Burt's Bees, Inc.
Brand Name: Burt's Bees
Email: Support@burtsbeitce.shop
Phone: (646) 403-7241

Physical Address:
74 Adrianna Lane
City of Albany, NY 12204
United States